Subscriptions are automatically renewed according to your selected delivery interval and the products will be automatically delivered by us after each successful renewal. For example, if you started a monthly subscription, you will get the products to your doorstep each month and the system will automatically charge your credit card, saving you the hassle of repeatedly manually placing your order!
How do I create a subscription?
On the product page, there is a section called "Purchase Options". Here you can make an one-time purchase or choose to start a subscription.
Can I pause or cancel a subscription?
Yes, of course. You can pause or cancel a subscription any time you want in the subscriptions portal by clicking on "subscriptions" under your account.
How can I skip or reschedule a charge?
You can skip or reschedule the charge in the subscriptions portal. Each scheduled delivery will have a Skip payment button next to it, which you can use to skip the charge. You can reschedule the charge by clicking on the Reschedule button next to the delivery date.
Can I add products to my subscription?
Of course. You can add products to your subscription in the subscriptions portal. Just click on the Edit button in the products shopping cart and edit, remove or add products to your subscription.
What happens if the payment can't be processed?
If the subscription can't be renewed because a payment can't be processed, then you will receive an email with a link, where you can safely update your payment method.